Product Care & Repair

We are delighted to offer cleaning and repair for most Jawhara products. Our services include:

•       Professional jewelry resizing, cleaning, polishing and repair 

For other servicing questions, please contact customerservices@jawharajewellery.ae or call 04 506 2000

To submit a repair request by mail. Terms and conditions apply

How to Care for Your Jewelry

Gemstone and Pearl Jewelry

Crafted from precious materials, diamond, gemstone and pearl jewelry requires special care and attention. 

Day-to-day Care

Diamond, gemstone and pearl jewelry needs to be treated with care. Even a diamond, the world’s hardest material, can be damaged under certain circumstances, and other gemstones are delicate. To prevent damage as much as possible, we recommend that you avoid exposing your diamond, gemstone and pearl jewelry to the following:

•       Variable temperatures

•        Perfumes and cosmetics

•        Ultrasonic cleaning

•        Household chemicals

Gold Jewelry

Between professional servicing, most gold jewelry can be maintained with a non-abrasive cleaner. Examine your jewelry regularly to make sure settings are snug and clasps and joining are secure.

Avoid exposing gold jewelry to household bleach, which will quickly cause gold to discolor and possibly disintegrate.

Jewelry storage is important as well. At the time of purchase, all Jawhara jewelry is wrapped in a protective box, case or tarnish-resistant pouch. Between wearing, we recommend that you place it back in its original case or another suitably lined box or pouch.